Shipping and Terms

At Tree Dreams Tech we use the most reliable and fastest delivery method. All orders will be shipped using one of the following methods:

  • Express Post
  • Standard Post

    Costs
    Free delivery on purchases over $49.99. If your order is under $49.99 it does not qualify for free shipping and will incur a minimum of $15.00 shipping fee depending on the amount of items you buy.

    Delivery outside of the following areas or states is not available:

    NSW, QLD, VIC, ACT, NT,WA, TAS.

    Any shipping fees paid to Tree Dreams Tech are non-refundable.

     

    There is no same-day-despatch garanteed. Availability is subject to confirmation on the day. Some orders will be despatched on the same day if the 3D printed model is in stock ready to be packaged and handed over to the courier.

     

    Delivery Times
    As a general guideline, most deliveries to major cities will take 1-3 business days, whilst it could take up to 5 business days for more remote areas.

    All delivery timeframes provided at Tree Dreams Tech are an estimate and do not account for unforeseeable circumstances which may affect the delivery of your parcel.

    Notes

    • Address details that are incorrect or insufficiently supplied will incur a $6.50 redelivery fee.

    • If you have given authority to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.

    • We deliver within Australia only. Overseas orders will NOT be accepted.

    Pricing Policy

    All of our prices are in Australian dollars (AUD) and inclusive of GST (Goods and services tax). Prices are subject to change without notice. We reserve the right to make amendments to the prices or information at any time without prior notice whether to amend typographical errors or adjust our costs based on supplier price changes.

     

    Warranty

    We provide a 1-month warranty on all our products. We don't cover products that have been mishandled by our customers. In order to proceed for a warranty process, photos and evidence has to be shown in order to determine that damage has been caused by courier instead of customer.